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Managing Campaigns

Staff manage campaigns from Ignition → Campaigns in wp-admin. The list shows where each campaign sits in its lifecycle and surfaces the action it needs next; the full set of lifecycle actions, statistics, and history lives on each campaign’s detail page.

The list follows your Live or Test view: Live view shows real campaigns and hides test ones, Test view shows only test campaigns. The status tabs and their counts follow it too, so a tab never promises rows the table cannot show.

Column Description
Campaign Campaign title, linking to its public page. A star marks featured campaigns, and the author’s name appears beneath the title.
Status Color-coded status badge. An ended or closed campaign may carry an outcome chip (e.g. Successful or Failed), and a Preview campaign shows its scheduled start date beneath the badge.
Goal Funding target amount.
Pledged Amount pledged so far. Shows a dash for campaigns that aren’t public yet (Draft, Preview).
Ends The end date, or Ended [date] once it has passed.
Pledges Number of pending and succeeded pledges (canceled pledges excluded), linking to the Pledges screen filtered to this campaign.

Filter the list by clicking the status tabs above the table. Mine, Draft, Outcome Pending, and Trash appear only when they contain at least one campaign.

  • All — Every campaign.
  • Mine — Campaigns you created.
  • Draft — Campaigns still being built.
  • Preview, Active, Paused, Ended, Closed — Filter by specific status.
  • Outcome Pending — Ended campaigns whose result has not yet been declared (shows an attention indicator). See Declaring Campaign Results. This view is always Live: a test campaign stays at Test forever and can never end, so there is nothing for it to show.
  • Trash — Deleted campaigns. Trash spans both views — a deleted campaign is a deleted campaign.

The Ignition → Campaigns menu item carries a count badge for campaigns whose outcome is still to be declared, so the queue is visible before you even open the screen. The badge counts the same side you are viewing, so the number always agrees with the screen it takes you to.

Each row shows the action it needs next, alongside constant links to manage or edit the campaign. The complete set of lifecycle actions lives on the campaign detail page.

Action Shown on What it does
Announce Goal Reached Active rows that have met their goal but not yet announced it Sends the goal-reached email to backers. Does not change the status.
Declare Result Ended rows whose result has not been declared Publishes the outcome and emails backers. Does not change the status — see Declaring Campaign Results.
Close Ended rows whose result has already been declared Marks the campaign complete (a terminal state).
Manage Every row Opens the campaign detail page.
Edit Every row (when a dashboard page is configured) Opens the frontend campaign form.
Trash Every row Moves the campaign to trash.

Campaigns that need no attention right now show just Manage, Edit, and Trash. Open Manage to reach the detail page, where pausing, resuming, ending, featuring, and duplicating all live.

Bulk actions are available only inside a specific status view — they are hidden on All and Mine, where a selection would span mixed statuses. Select multiple campaigns and apply the action for that view:

Status view Available bulk actions
Preview, Active Pause, End
Paused Resume, End
Ended Close

WordPress’s own Move to Trash stays available in every view.

Click Manage on any campaign row to open its detail page — a single read-only view of one campaign that gathers every lifecycle action, statistic, and historical record in one place. The page lives under Ignition → Campaigns and has no menu item of its own.

The header shows the campaign’s thumbnail, title, status badge, and key metadata (author, funding model, dates, categories), with View Campaign, Edit Campaign, and Manage on Dashboard buttons — the last opening the campaign’s frontend management view.

The actions bar beneath the header collects everything you can do to the campaign:

  • The lifecycle actions its current status allows — pause, resume, end, announce goal reached, declare result, or close. For an ended campaign whose result you have not declared, the bar offers Close alongside Declare Result, so you can close it directly without first declaring a result. Closing this way records no outcome — no success or failure verdict, and backers are not notified — and locks the campaign in the Closed state. (On the campaign list, Close still appears on a row only once a result has been declared.)
  • Feature / Unfeature — toggles whether the campaign is featured. This is the only place featuring is controlled; featured campaigns show a star in the list and on their public page.
  • Post Update — opens the frontend update form for this campaign (when a dashboard page is configured).
  • Duplicate and Duplicate as Test — copy the campaign into a new draft or a test campaign.

Actions that need confirmation open a dialog first. Declare Result and Announce Goal Reached summarize exactly which emails will be sent before you commit.

A row of stat tiles summarizes the campaign’s money and reach:

  • Total Pledged — all pending and succeeded pledge amounts (canceled pledges excluded), with the pledge count.
  • Total Received — money actually collected: succeeded payments minus succeeded refunds.
  • Refunded — total refunded, shown only when the campaign has a refund.
  • Goal — the funding target and percentage funded.
  • Backers — distinct backer count, with a guest-backer count beneath it.
  • Days Left — days remaining, with the end date beneath.

A details table lists the author, funding model, start and end dates, creation date, categories, tags, whether the campaign is featured, when its goal was announced, and its declared result (the verdict, when it was declared, and by whom).

The details table also has a Payment methods row, which shows how backers can pay on this campaign. It reads from the same source as checkout, so it always matches what a backer is offered.

  • The methods checkout offers on this campaign are listed on one line.
  • Each enabled method that is not offered here gets its own line, such as PayPal not offered. Click it to see every reason, for example that the method isn’t set up yet. Reasons can come from Ignition, from the payment method itself, or from another add-on.
  • Administrators also get a link beside each reason to the screen where it can be fixed. Operators see the reasons without the link, because payment settings are administrator-only.
  • When no method is switched on at all, the row says None enabled. Administrators get a link to Payments to turn one on.
  • Pledges — the five most recent pledges (backer, amount, status, date), with links to the full Pledges list for this campaign.
  • Updates — the five most recent campaign updates, linking to the full updates list for this campaign.
  • Status history — every status change in reverse-chronological order: the date, the transition, who made it, and any note.

Once a campaign leaves Draft status, its fields are locked to prevent changes that could mislead backers who have already seen or pledged to the campaign.

Campaign status Fields
Draft Editable
Preview, Active, Paused, Ended Locked — but staff who can manage other people’s campaigns may still edit them by opening the frontend campaign form
Closed Locked

Locked fields include: title, description, goal, funding model, start date, end date, video, featured image, categories, and tags. When someone opens the form for a locked campaign they cannot edit, they see a status-specific message explaining why (e.g., “This campaign is live. Contact an administrator to make changes.”).

The Duplicate action on the campaign detail page creates a new campaign in Draft status with the same title (prefixed with “Copy of”), description, goal, funding model, categories, tags, featured image, and reward tiers. Reward tiers carry over with their title, amount, quantity limit, one-per-backer flag, featured image, display order, and active/inactive state intact; the claimed count is reset to zero on each cloned tier. Dates are cleared so you can set new ones. Only administrators can duplicate campaigns.

The Duplicate as Test action does the same copy, but the result is created at the Test status with a [TEST] title prefix so it can be used to exercise the pledge flow without polluting public data. See Test Campaigns.

Campaign updates are created and edited from a campaign’s frontend management view — the Post Update action on the campaign detail page links straight to that form. Updates also appear at Ignition → Campaign Updates in wp-admin, where you can review and remove them; the list shows each update’s title, status, campaign, and author.

The campaign archive page at /campaign/ shows a discovery toolbar at the top, a results bar below it, and the grid of campaign cards.

  • Category dropdown
  • Tag dropdown — only tags attached to published campaigns appear in the list
  • Status dropdown — defaults to All Statuses
  • Featured only checkbox
  • Search — keyword search across campaign titles and descriptions

Filter and sort controls submit automatically on change. Clearing the search field also resubmits, so visitors get back to unfiltered results without clicking a button.

Below the toolbar, the results bar shows the total number of matching campaigns and a Clear filters link (visible only when at least one filter or search term is active). The sort dropdown sits at the right of the results bar.

  • Ending Soon (default) — Active campaigns with an end date first (soonest first), then active campaigns with no end date, then ended campaigns last.
  • Most Funded — Campaigns with the highest amount raised first.
  • Most Backers — Campaigns with the most distinct backers first.
  • Closest to Goal — Active campaigns ranked by how close they are to fully funded.
  • Newest / Oldest — By campaign publish date.
  • Alphabetical — By campaign title.

When no campaigns match the active filters, the archive shows a message that reflects the current context — for example, prompting the visitor to clear filters or broaden the search — rather than a generic “no campaigns found” notice.

Campaign cards in the archive display category badges and tag badges as overlays on the card image. Categories appear in the top-left corner (showing the primary category with an overflow count if there are more). Tags appear in the bottom-left corner (showing up to two tags with an overflow count).

The entire card is a link to the campaign — clicking anywhere on it, not just the title, opens the campaign page. The category and tag badges are not themselves links.